We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't save my location bar settings or clear recent history.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 20 views
  • Laaste antwoord deur JiminConshy

JiminConshy
JiminConshy
more options

I go into Privacy under Options and un-click the three boxes under Location Bar (History, Bookmarks, Open Tabs). Then I exit Firefox. When I open Firefox again and start typing in the location bar, it supplies a drop-down menu of suggestions, When I check the Location Bar settings under Privacy, they are always checked on again. I can't save the settings that I want. Also, the Clear Recent History Option under History is always grayed out, whether I check under History in the Menu Bar or click on History under the Open Menu symbol in the upper right corner.

I go into Privacy under Options and un-click the three boxes under Location Bar (History, Bookmarks, Open Tabs). Then I exit Firefox. When I open Firefox again and start typing in the location bar, it supplies a drop-down menu of suggestions, When I check the Location Bar settings under Privacy, they are always checked on again. I can't save the settings that I want. Also, the Clear Recent History Option under History is always grayed out, whether I check under History in the Menu Bar or click on History under the Open Menu symbol in the upper right corner.

Gekose oplossing

JiminConshy said

I go into Privacy under Options and un-click the three boxes under Location Bar (History, Bookmarks, Open Tabs). Then I exit Firefox. When I open Firefox again and start typing in the location bar, it supplies a drop-down menu of suggestions, When I check the Location Bar settings under Privacy, they are always checked on again. I can't save the settings that I want.

Could you check the fixes in this article (you don't have to use Refresh first if you have the patience for the specific troubleshooting): How to fix preferences that won't save.

Also, the Clear Recent History Option under History is always grayed out, whether I check under History in the Menu Bar or click on History under the Open Menu symbol in the upper right corner.

Hmm, is Firefox set for automatic private browsing??

Lees dié antwoord in konteks 👍 1

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Gekose oplossing

JiminConshy said

I go into Privacy under Options and un-click the three boxes under Location Bar (History, Bookmarks, Open Tabs). Then I exit Firefox. When I open Firefox again and start typing in the location bar, it supplies a drop-down menu of suggestions, When I check the Location Bar settings under Privacy, they are always checked on again. I can't save the settings that I want.

Could you check the fixes in this article (you don't have to use Refresh first if you have the patience for the specific troubleshooting): How to fix preferences that won't save.

Also, the Clear Recent History Option under History is always grayed out, whether I check under History in the Menu Bar or click on History under the Open Menu symbol in the upper right corner.

Hmm, is Firefox set for automatic private browsing??

JiminConshy
JiminConshy Vraag-eienaar
more options

Thanks! Both of your suggestions worked!

JiminConshy
JiminConshy Vraag-eienaar
more options

I found out that apparently adding the SearchSafe extension is what causes the problem. Removing SearchSafe solves the problem.