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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can I reset my sync password without losing my sync information?

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I created a sync account yesterday to back up all my firefox data so I could do a fresh install of Windows. Now I'm trying to recover everything but I can't login as I have the wrong password. Since I did a clean install, will that sync information be lost when I reset my password? Is there any way I can reset and not lose the data?

I created a sync account yesterday to back up all my firefox data so I could do a fresh install of Windows. Now I'm trying to recover everything but I can't login as I have the wrong password. Since I did a clean install, will that sync information be lost when I reset my password? Is there any way I can reset and not lose the data?

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Yes you will lose your Sync data if you reset the Password.