This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

inbox messages disappearing - uninstalled & regedit all TB entries

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur christ1

poolekiteman
poolekiteman
more options

inbox messages disappear - but not every time I start TB .... tried regular uninstall, reboot & reinstall, but it picked up old profile info and showed the same problem. uninstalled, and used regedit to remove nearly all Thunderbird entries (some could not be deleted) - rebooted and reinstalled - now get new error message (see image) "Your thunderbird profile cannot be loaded. it may be missing or inaccessible" - and now i cannot access profile manager OS = Windows 8.1 Lenovo G50

inbox messages disappear - but not every time I start TB .... tried regular uninstall, reboot & reinstall, but it picked up old profile info and showed the same problem. uninstalled, and used regedit to remove nearly all Thunderbird entries (some could not be deleted) - rebooted and reinstalled - now get new error message (see image) "Your thunderbird profile cannot be loaded. it may be missing or inaccessible" - and now i cannot access profile manager OS = Windows 8.1 Lenovo G50

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
now i cannot access profile manager

https://support.mozilla.org/kb/using-multiple-profiles