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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When computer was turned on after forcing Firefox to quit, Firefox was trying to install a 'helper something (maybe ap). What is this?

  • 3 antwoorde
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  • Laaste antwoord deur FredMcD

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At one point last night, Firefox was not responding, so I forced it to quit. That took a while, and I had no idea why, so I shut down the computer. When I started Firefox up again, there was a dialog box that said Firefox was trying to install a 'helper add-on (or something--I don't remember) and it opened my administrator log-in box. I cancelled it. In case this comes up again, what is this helper and can I install it without fear of installing something bad? Thanks.

At one point last night, Firefox was not responding, so I forced it to quit. That took a while, and I had no idea why, so I shut down the computer. When I started Firefox up again, there was a dialog box that said Firefox was trying to install a 'helper add-on (or something--I don't remember) and it opened my administrator log-in box. I cancelled it. In case this comes up again, what is this helper and can I install it without fear of installing something bad? Thanks.

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Gekose oplossing

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Everything seems to be working well. I ran Malwarebytes, which came up clean. The discussion on malware scanners suggested was helpful, interesting--and supported the choice to cancel a surprise installation. Thanks for your help!

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Glad to help. Safe Surfing.

Never let something download if you don't know what it is.