This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

only prints subject line, cannot print message body

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur user1121639

iowa38
iowa38
more options

For some unknown reason, only the subject line prints. No header nor message text.

I uninstalled Firefox and reinstalled from the website. No change.

Earlier today, I was able to print whole email messages.

I then went to another computer (and printer) and opened my email account and was able to print the whole message correctly.

For some unknown reason, only the subject line prints. No header nor message text. I uninstalled Firefox and reinstalled from the website. No change. Earlier today, I was able to print whole email messages. I then went to another computer (and printer) and opened my email account and was able to print the whole message correctly.

All Replies (1)

user1121639
user1121639
more options

I assume that you are trying to print e-mails from Thunderbird, not Firefox as you say.

Try Print Preview (Menu: File: Print Preview), and see if it also shows the same thing.

Oh, by the way, have you tried rebooting the computer yet to see if the problem exists after the reboot?