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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync won't connect

  • 4 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Kingy

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It keeps saying "Working..." but it will not sync when I try to connect to my sync account.

Can someone please help? Thanks

It keeps saying "Working..." but it will not sync when I try to connect to my sync account. Can someone please help? Thanks

All Replies (4)

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go to your browser a write about:config in the url address in the search bar write : Sync , you will see a feature services.syn.enable make it true

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hi, unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track

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Thanks for the replies. However:-

sudanisayfree, I cannot find that setting

philipp, seriously? How pathetic is that? How long is it going to take to fix it?

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On another note, now that I have changed my settings to "Remember History" and have successfully logged in, can someone please tell me why it is now NOT syncing??