This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why am I suddenly getting multiple copies of past emails, several hundred per day?

  • 2 antwoorde
  • 2 hierdie probleem
  • 21 views
  • Laaste antwoord deur kdclegg

more options

Starting yesterday (Jan 11), Thunderbird suddenly started downloading old emails from December and January, into my inbox folders in all my accounts. It usually downloads several copies (4-8) of each email at once. I'm getting them faster than I can delete them! I use Windows 7, and have tried restarting Thunderbird and also rebooting my computer, but nothing helps. Suggestions?

Starting yesterday (Jan 11), Thunderbird suddenly started downloading old emails from December and January, into my inbox folders in all my accounts. It usually downloads several copies (4-8) of each email at once. I'm getting them faster than I can delete them! I use Windows 7, and have tried restarting Thunderbird and also rebooting my computer, but nothing helps. Suggestions?

Gekose oplossing

Are you using POP?

Usually this can be fixed by either - unchecking Leave messages on server in the account’s Server Settings (and if required, checking it again after a one-time fetch) in case it is checked, or - by removing the popstate.dat file in your profile folder, or - by compacting your mail folders, or - by removing the *.msf files in your profile folder

Note that by deleting the popstate.dat file, you will receive all messages as new if you always had Leave messages on server checked, so you might want to move all Inbox messages to another folder first.

If nothing helps, have a look at this page. Can you report back?

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Are you using POP?

Usually this can be fixed by either - unchecking Leave messages on server in the account’s Server Settings (and if required, checking it again after a one-time fetch) in case it is checked, or - by removing the popstate.dat file in your profile folder, or - by compacting your mail folders, or - by removing the *.msf files in your profile folder

Note that by deleting the popstate.dat file, you will receive all messages as new if you always had Leave messages on server checked, so you might want to move all Inbox messages to another folder first.

If nothing helps, have a look at this page. Can you report back?

more options

I first tried compacting the mail folders, and that seems to have done the trick! Thank you so much!