This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pinterest pins won't save and notifications won't clear

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

JARoberts
JARoberts
more options

Pinterest usually displays fine, but sometimes the pins display in only two columns that don't cover the screen. I can live with that, but pins won't save. I click Save, the button registers the click as if it's worked, but it doesn't save and the acknowledgement pop-up window doesn't appear. Also when I read notifications it doesn't register that I've looked at them and just keeps counting up until I view the site on my phone.

I'm running Firefox 50.1.0 on a Windows 10 laptop. I've only just bought it and this problem has existed from day 1. I'm running uBlock adblocker, but I've already turned this off for Pinterest. Other sites are working fine - Pinterest is the only one I use that seems to have a problem. Does anyone have a clue what's upsetting it?

Pinterest usually displays fine, but sometimes the pins display in only two columns that don't cover the screen. I can live with that, but pins won't save. I click Save, the button registers the click as if it's worked, but it doesn't save and the acknowledgement pop-up window doesn't appear. Also when I read notifications it doesn't register that I've looked at them and just keeps counting up until I view the site on my phone. I'm running Firefox 50.1.0 on a Windows 10 laptop. I've only just bought it and this problem has existed from day 1. I'm running uBlock adblocker, but I've already turned this off for Pinterest. Other sites are working fine - Pinterest is the only one I use that seems to have a problem. Does anyone have a clue what's upsetting it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window