This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

demoman
demoman
more options

I am running windows 10. Firefox has worked without issue for a couple years on this computer. When I open it up firefox crashes while opening or crashes a fex seconds after opening the program. Here is the ID I came up with< Crash ID: bp-69760124-e021-45cf-8ed2-03c4b2170125 Thanks for your help to fix this problem.

I am running windows 10. Firefox has worked without issue for a couple years on this computer. When I open it up firefox crashes while opening or crashes a fex seconds after opening the program. Here is the ID I came up with< Crash ID: bp-69760124-e021-45cf-8ed2-03c4b2170125 Thanks for your help to fix this problem.

Gekose oplossing

hi, this is caused by the alta contentwatch internet monitoring software that's running on your device. you might want to get in contact with their support about the issue as well and disable/uninstall the tool for the moment.

Lees dié antwoord in konteks 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Gekose oplossing

hi, this is caused by the alta contentwatch internet monitoring software that's running on your device. you might want to get in contact with their support about the issue as well and disable/uninstall the tool for the moment.