This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird not receiving emails unless i reboot pc

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Wayne Mery

more options

I am using the latest version of Thunderbird for emails. Until recently it was working great. Now, after the initial start up of the PC and Tbird I no longer receive emails. (a batch of emails comes through but could be days old depending on my last reboot). I have tried restarting Tbird with and without addons enabled. I have run various virus scans of the pc. The only thing that works is a complete reboot of the pc and restarting tbird. Today, for example, my pc had been on for a few days without a reboot, therefore my emails were a few days behind - none have come in. Restarted tbird.....nothing. Restarted the machine....new emails came in.

thanks for your help

Win10 imap.gmail.com

I am using the latest version of Thunderbird for emails. Until recently it was working great. Now, after the initial start up of the PC and Tbird I no longer receive emails. (a batch of emails comes through but could be days old depending on my last reboot). I have tried restarting Tbird with and without addons enabled. I have run various virus scans of the pc. The only thing that works is a complete reboot of the pc and restarting tbird. Today, for example, my pc had been on for a few days without a reboot, therefore my emails were a few days behind - none have come in. Restarted tbird.....nothing. Restarted the machine....new emails came in. thanks for your help Win10 imap.gmail.com

All Replies (2)

more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

more options

> Does the problem go away?

wcknauf, did that help?