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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

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Crash ID: bp-56a1bdfd-f8ac-47b1-b2ad-0f7d42170130

Firefox keeps crashing even in safe mode. Does not even open the browser. Tried to uninstall and install again. Same problem.

Crash ID: bp-56a1bdfd-f8ac-47b1-b2ad-0f7d42170130 Firefox keeps crashing even in safe mode. Does not even open the browser. Tried to uninstall and install again. Same problem.

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Hi, this seems to be caused by Websense/Forcepoint software, so if you have it on your system or within your organization, perhaps you could if possible, try updating or disabling it. Also see Old versions of Websense cause startup crashes in Firefox.

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