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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

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I cannot open FF at all,

Crash ID: bp-211e19e8-7ad3-4ff3-be35-04a5c2170207

I cannot open FF at all, Crash ID: bp-211e19e8-7ad3-4ff3-be35-04a5c2170207

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Hi, this seems to be caused by Websense/Forcepoint software, so if you have it on your system or within your organization, perhaps you could if possible, try updating or disabling it. Also see Old versions of Websense cause startup crashes in Firefox.

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