This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

all emails in a thread are marked as read

  • 6 antwoorde
  • 3 hierdie probleem
  • 9 views
  • Laaste antwoord deur user01229325

more options

If I have several emails from the same person with the same subject, Thunderbird marks them all as read when I mark one as having been read. Is there any way to stop it from doing that? It's important to the way we handle incoming orders.

Seems to me older versions of Thunderbird did not do this, but the latest ones do.

If I have several emails from the same person with the same subject, Thunderbird marks them all as read when I mark one as having been read. Is there any way to stop it from doing that? It's important to the way we handle incoming orders. Seems to me older versions of Thunderbird did not do this, but the latest ones do.

Gekose oplossing

Exactly how do you mark the message read? There are two ways. By keyboard you can use M to mark a message read, but also T to mark a thread read. In the menu you have also those two options under Message. I'm not sure whether there are also two different buttons to mark a message read, but if so, you might be using the wrong button. Right click in the button area and select Customize to see if there's another button to mark messages as read, and if so, test if that one works better.

Lees dié antwoord in konteks 👍 1

All Replies (6)

more options

Maybe the pref mail.operate_on_msgs_in_collapsed_threads is set to true, and the thread is collapsed when you mark it as read? Go to the config editor (Tools -> Options -> Advanced -> General -> Config Editor) and see if toggling this pref to false helps.

more options

This did not work. I was really hoping! Appreciate your help.

more options

Gekose oplossing

Exactly how do you mark the message read? There are two ways. By keyboard you can use M to mark a message read, but also T to mark a thread read. In the menu you have also those two options under Message. I'm not sure whether there are also two different buttons to mark a message read, but if so, you might be using the wrong button. Right click in the button area and select Customize to see if there's another button to mark messages as read, and if so, test if that one works better.

more options

We were using r to mark emails as read. Using m solves the problem! Thank you so much for your help, it makes a big difference to us.

more options

Ah, I'm glad your issue is solved this way. Be warned though, that the M key is a toggle: when you press M on an unread message it is marked read, and when you press it on a read message, it is marked unread.

Gewysig op deur Onno Ekker

more options

Since r is the shortcut for Mark Thread as Read you are seeing the expected behavior. Click Message-Mark to see a list of commands and their shortcuts. One of the columns in the message display has a header marker that looks like a pair of glasses. You can click the dot in that column for the message to mark and unmark as read also.