Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur shaze

shaze
shaze
more options

When I restart Firefox it crashes immediately. The Crash Reporter gives me the choice of Restarting our Quitting. If I choose the Quit option, Firefox resumes starting but I keep getting Crash Reporter. If I persevere, after about 10 times Firefox starts and is usable. But if I quit FF then when I restart the problem occurs again (and again)

The error started after a power cut. When I restarted my Apple, this behavior started immediately.

Crash ID: bp-82bd1c0b-7088-4c36-bfb6-0bc3c1170424

I have tried (a) starting in safe mode; (b) doing a clean install; (c) restoring by TimeMachine my ~/Librrary/Application Support/Firefox folder to before the problem; and (d) creating a new user, but problem still reoccurs

I used Disk Utility to check my disk -- no problems detected and nothing else seems to be misbehaving.

Many thanks for any help

When I restart Firefox it crashes immediately. The Crash Reporter gives me the choice of Restarting our Quitting. If I choose the Quit option, Firefox resumes starting but I keep getting Crash Reporter. If I persevere, after about 10 times Firefox starts and is usable. But if I quit FF then when I restart the problem occurs again (and again) The error started after a power cut. When I restarted my Apple, this behavior started immediately. Crash ID: bp-82bd1c0b-7088-4c36-bfb6-0bc3c1170424 I have tried (a) starting in safe mode; (b) doing a clean install; (c) restoring by TimeMachine my ~/Librrary/Application Support/Firefox folder to before the problem; and (d) creating a new user, but problem still reoccurs I used Disk Utility to check my disk -- no problems detected and nothing else seems to be misbehaving. Many thanks for any help

All Replies (2)

FredMcD
FredMcD
more options

Are you using something called ExQuilla? Disable it. Is the problem still there?

shaze
shaze Vraag-eienaar
more options

Thanks for the suggestion, but no, I'm not using nor ever used it.