This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is not Responding & get stuck

  • 1 antwoord
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

prithivicse
prithivicse
more options

I am using Firefox more than one year now in last couple of months time everyday my fire fox browser stop responding at least 5-6 times in a day & some times browser get blank . so every time i have to restart browser. however i have IE& Chrome in My system we are supposed to use Mozila for few applications. So please resolve this issue at the earliest.

Thanks Prithiviraj

I am using Firefox more than one year now in last couple of months time everyday my fire fox browser stop responding at least 5-6 times in a day & some times browser get blank . so every time i have to restart browser. however i have IE& Chrome in My system we are supposed to use Mozila for few applications. So please resolve this issue at the earliest. Thanks Prithiviraj

All Replies (1)

FredMcD
FredMcD
more options

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?