After refreshing firefox, my stored passwords did not work.
After refreshing firefox, my stored passwords did not work. I moved the key3.db and logins.json files in from old firefox data. Now most passwords are stored again, but some specific websites seem to have password-related issues just on Firefox:
- my pge.com account won't let me make a new password. However it works fine in Chrome.
- my nest.com account won't let me update the saved password. However it works fine in Safari.
I don't see the pattern, except that it's password-related and Firefox related. Any thoughts?
All Replies (6)
Why did you refresh Firefox?
During a refresh, the password files are copied from the old to the new. there should not have been a problem. But if there is, you still have the originals.
Were the old passwords just gone, or were some, many still there?
What about the rest of your data, any problems?
<<Why did you refresh Firefox?>> Firefox displayed a message that it was running slowly and recommended I refresh Firefox.
<<Were the old passwords just gone, or were some, many still there?>> They were gone.
<<What about the rest of your data, any problems?>> No other issues.
dstavis said
my pge.com account won't let me make a new password.
The website or Firefox?
https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/ Saved Password Editor Adds the ability to create and edit entries in the password manager.
The website. Then, like I said, it worked fine w/ a different browser.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Try to rename/remove the permissions.sqlite file in the Firefox profile folder.
See also:
- Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/
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