We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I just installed NordVPN now Thunderbird times out all the time with same settings.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur user01229325

more options

Works with same settings on Win10 machine. Not working on Win7 machine with exactly same settings. Tried several different VPN servers. Is this a Thunderbird or VPN problem?

Works with same settings on Win10 machine. Not working on Win7 machine with exactly same settings. Tried several different VPN servers. Is this a Thunderbird or VPN problem?

All Replies (3)

more options

If your e-mail settings are exactly the same in Thunderbird on both computers, then I say that the difference may be how the VPN is set up in the two different versions of Windows.

Although I'm a Windows computer tech, I haven't had much call to set up VPNs.

To rule out Thunderbird as the problem, try creating a new Profile for testing.

more options

Thanks for your quick response. The problem still exists. I believe it's probably with the VPN since if I turn the VPN off, Tbird works fine. Of course why my W10 works and my W7 doesn't is still anyone's guess. I've even tried different VPN servers with no luck.

Thanks again.