This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Attempting email drag and drop in Thunderbird drags entire email window

  • 2 antwoorde
  • 6 hierdie probleem
  • 4 views
  • Laaste antwoord deur rday2378

more options

I'm on a Mac running 10.12.4. Before the lastest Thunderbird update, I was able to drag and drop email attachments directly into a folder on my desktop. Now when I attempt this, the entire email window drags along with my mouse pointer making dropping impossible. I have to go back to Control-click or Save and navigate to the desired folder. This mostly happens with single attachments but not always. Multiple attachments work only if I don't click on the first attachments when attempting to drag but I have had instances where I couldn't drag at all. Something like this never happened before the last update.

I'm on a Mac running 10.12.4. Before the lastest Thunderbird update, I was able to drag and drop email attachments directly into a folder on my desktop. Now when I attempt this, the entire email window drags along with my mouse pointer making dropping impossible. I have to go back to Control-click or Save and navigate to the desired folder. This mostly happens with single attachments but not always. Multiple attachments work only if I don't click on the first attachments when attempting to drag but I have had instances where I couldn't drag at all. Something like this never happened before the last update.

Gekose oplossing

Sierra had such an issue. Do you see this if you are running Thunderbird 52??

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Sierra had such an issue. Do you see this if you are running Thunderbird 52??

more options

I had just updated to 52 this morning and it had solved the problem. Thanks for the reply. It was driving me crazy! :-D