This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Master Password - Unable To Change Password message when trying to change settings

  • 1 antwoord
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur Matt

bealos
bealos
more options

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc)

However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password".

Then when I got back in to the settings none of them have saved.

The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works.

All I can do is add and remove a master password!

Any suggestions?

Thanks

I've installed the Master Password extension, and now I'm trying to update the settings (Auto-Logout, Lock, Prompt etc) However after typing in my first password, and then changing all the settings, I get the message "Unable To Change Master Password". Then when I got back in to the settings none of them have saved. The password has been stored, because when I restart Thunderbird I get a prompt asking for it, and entering in my password works. All I can do is add and remove a master password! Any suggestions? Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The add-on has a support site listed as https://github.com/vanowm/MasterPasswordPlus/issues

I suggest you ask the guy that is asking for money for the add-on why it does not work.