This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does the master password window pop-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off???

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

Shayne Moses
Shayne Moses
more options

the master password window pops-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off Is it a phisher-type thing?

the master password window pops-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off Is it a phisher-type thing?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be a problem with an installed and enabled extension.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window