This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Extremely sluggish after recent update to 52.1.1

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Wayne Mery

pingram3541
pingram3541
more options

Running the 32bit portable version on Windows 10 and after update to 52.1.1 email is extremely slow to load each message, clicking to reply or even write new emails takes a long time to load, 10-20 seconds when it used to be immediate. I've rebooted, not sure what else to try except maybe a roll back but not so sure how to go about it. Any help is appreciated.

Running the 32bit portable version on Windows 10 and after update to 52.1.1 email is extremely slow to load each message, clicking to reply or even write new emails takes a long time to load, 10-20 seconds when it used to be immediate. I've rebooted, not sure what else to try except maybe a roll back but not so sure how to go about it. Any help is appreciated.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

tart *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Please tell us, does problem go away?