This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Help! I entered a wrong email address, Can the sync start before verifying the email address ?

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Hi, I entered a wrong email while creating a new account on Firefox Sync I removed this wrong email and entered the correct one but there're 2 things which worries me:

1- Can the other user see my passwords and everything ? 2- When I was entering the correct email address I got a message that the accounts will be merged, so if I used the correct account will the wrong account still be synced ?

Thanks.

Hi, I entered a wrong email while creating a new account on Firefox Sync I removed this wrong email and entered the correct one but there're 2 things which worries me: 1- Can the other user see my passwords and everything ? 2- When I was entering the correct email address I got a message that the accounts will be merged, so if I used the correct account will the wrong account still be synced ? Thanks.

All Replies (3)

more options

If you weren't able to confirm the email then there has been no initial sync done and no data has been uploaded to the Sync server. That other user would also have to know the password of the Sync account to be able to connect to the account.

more options

cor-el said

If you weren't able to confirm the email then there has been no initial sync done and no data has been uploaded to the Sync server. That other user would also have to know the password of the Sync account to be able to connect to the account.

Okay, but what about if he verified his email address and then he started the 'forget password' flow ? he will then have access to whatever data is there

more options

No. If someone would reset the password of the Sync account then all data stored on the Sync server will be removed if there would exist such data because a new (different) password won't be able to decrypt this data and if would be worthless to keep any data stored on the Sync server that had been encrypted with a different password (only with the original password this data can be decrypted). So no worries needed.