This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cant send an email to a group

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur user1121639

more options

Hi

I have an iMac. My contacts list contains several groups, I'm trying to send an email to one of these groups (that comprises 6 entries), Thunderbird allows me to select the group name and populate the 'To' box, but when I go to 'File' to press the 'Send Now' option, 'Send Now' is 'greyed out'.

Anybody know why this is so?

Regards

John Bugler

Hi I have an iMac. My contacts list contains several groups, I'm trying to send an email to one of these groups (that comprises 6 entries), Thunderbird allows me to select the group name and populate the 'To' box, but when I go to 'File' to press the 'Send Now' option, 'Send Now' is 'greyed out'. Anybody know why this is so? Regards John Bugler

All Replies (1)

more options

The Send Now button/option will be greyed out if something is wrong with what is in the To: section, like if there is nothing in the To, or what is there is not a valid e-mail address or a valid mailing list.

Something that I've seen before here is that the address book may contain an invalid contact entry (it is missing an e-mail address), that has the same name as your mailing list. When you type the name into the To: field, Thunderbird automatically chooses the contact with that name, instead of the mailing list with the same name.

So check your address books to see if you have a contact with the same name as the mailing list.