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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot turn on check box to allow saving of logonid and password

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I do not get prompt to remember signin / password when I attempt to sign onto new website; when I go to Options - security to check "remember logins for site" the check box is disabled (cannot enter check mark)....this happens for all new websites since about 2 months ago...

I do not get prompt to remember signin / password when I attempt to sign onto new website; when I go to Options - security to check "remember logins for site" the check box is disabled (cannot enter check mark)....this happens for all new websites since about 2 months ago...

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Hi

This can happen when you run Firefox in permanent Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"