This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Am not able to send or forward a message adding or including an attachment

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur user1121639

moesby22
moesby22
more options

When I try to attach a file, the system just hangs...not responding. This is something new this week...has never happened before.

When I try to attach a file, the system just hangs...not responding. This is something new this week...has never happened before.

All Replies (3)

user1121639
user1121639
more options

This could be a Windows problem. I recommend that you run some maintenance and cleanup tasks, especially since your computer is an older one running Windows XP.

1. How to run a "Check Disk" in Windows 2. How to run a "Disk Cleanup" in Windows

sfhowes
sfhowes
  • Top 10 Contributor
more options

Start your computer in safe mode with networking and see if the problem remains. If attaching files works properly, you have a 3rd-party program causing the problem, most likely a security or antivirus program.

user1121639
user1121639
more options

That too.