Firefox will not initiate. Error message upon attempted opening.
I have deleted it, reinstalled it, uninstalled it, reinstalled it, restarted my computer probably about 10 times and I get the SAME error message each and every time so it is nothing I am doing wrong. (I work with computers, computing systems all day every day) So my machine is an Asus running Windows 8.0 (because 8.1 got stuck on 82% downloaded and had to be killed) I run the full range of Adobe products (Illustrator, Photoshop, InDesign, Flash, etc) on my machine without issue but Firefox will NOT work. WHY???
Error message reads: The application was unable to start correctly (0xc000007b). Click OK to close the application
And there is no other option but to click "OK" and the app closes and that's that. It doesn't initiate. Ideas?
Gekose oplossing
Yes it used to run Firefox all the time then FF stopped working. The recommendation of the 64 bit install SOLVED my issue and now it opens and does what it is supposed to do -- browse the internet! THANK YOU SO MUCH!!!
Lees dié antwoord in konteks 👍 1All Replies (2)
Has Firefox ever worked on this system?
Could you try:
Clean Reinstall
We use this name, but it's not about removing your settings, it's about making sure the program files are clean (no inconsistent or alien code files). As described below, this process does not disturb your existing settings. It's not essential to uninstall Firefox, but you can if you like, saying No to any request about removing personal data.
It only takes a few minutes.
(A) Download a fresh installer for Firefox to a convenient location. You can choose between:
Regular version for Windows 7-10 https://www.mozilla.org/firefox/all/ Note: only runs Flash, no other legacy plugins "Windows" version is standard 32-bit version, which is generally recommended; to take advantage of more memory, you could switch to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox
Extended Support Release for Windows XP-10 https://www.mozilla.org/firefox/organizations/all/ Note: Windows (32-bit) runs legacy plugins that ran in Firefox 51; 64-bit runs Flash and Silverlight. (If anyone reading this is thinking of switching to the 64-bit version, see: How to switch from 32-bit to 64-bit Firefox)
(B) Exit out of Firefox (if applicable).
(C) Using Windows Explorer/My Computer, rename the program folder as follows:
64-bit Windows users with 32-bit Firefox: Rename
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
Other Windows configurations: Rename
C:\Program Files\Mozilla Firefox
to
C:\Program Files\OldFirefox
(D) Run the installer you downloaded in step (A). It should automatically connect to your existing settings.
Note: Some less used files may exist only in that OldFirefox folder, so I suggest retaining them for a few days in case we need to go looking for something in there.
Any improvement?
Gekose oplossing
Yes it used to run Firefox all the time then FF stopped working. The recommendation of the 64 bit install SOLVED my issue and now it opens and does what it is supposed to do -- browse the internet! THANK YOU SO MUCH!!!