This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Import wizard is not working

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur pamriney

pamriney
pamriney
more options

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Gekose oplossing

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

Lees dié antwoord in konteks 👍 0

All Replies (3)

Onno Ekker
Onno Ekker
more options

Gekose oplossing

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

pamriney
pamriney Vraag-eienaar
more options

I tried this and it still did not work.

pamriney
pamriney Vraag-eienaar
more options

When I checked to import only address book and emails, it worked. Thank you.