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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

pop up showed update required it was thru https://theemexodus.net

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  • Laaste antwoord deur FredMcD

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Was surfing when all of sudden a the screen showed Firefox logo and said download required, but in address bar up top it read: https://theemexodus.net

So I am nervous!

Was surfing when all of sudden a the screen showed Firefox logo and said download required, but in address bar up top it read: https://theemexodus.net So I am nervous!

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. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update