This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Crash ID: bp-01e35ad7-ee11-4eec-ab56-a606a1170707.. firefox crashes 3-4 times per day .the crash reports send send daily but no use.please check the issue

Crash ID: bp-01e35ad7-ee11-4eec-ab56-a606a1170707.. firefox crashes 3-4 times per day .the crash reports send send daily but no use.please check the issue

All Replies (1)

more options

bp-01e35ad7-ee11-4eec-ab56-a606a1170707 Signature: js::NativeObject::updateSlotsForSpan

user32.dll = Windows User API


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93