This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur philipp

ruppia
ruppia
more options

Hello, i always use firefox on my win10 pc.

I did an update and at the restart of the pc, firefox always crash

This is the content of crash report:

Identificativo crash: bp-8a0a9f6b-c349-4bd2-ab5e-dc0b81170712

Can you help me ??

Hello, i always use firefox on my win10 pc. I did an update and at the restart of the pc, firefox always crash This is the content of crash report: Identificativo crash: bp-8a0a9f6b-c349-4bd2-ab5e-dc0b81170712 Can you help me ??

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/