This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I received a message to update Java however the Java download will not install.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur firestorm1

more options

Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64.

I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer.  Does Firefox still use Java.
Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64. I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer. Does Firefox still use Java.

Gekose oplossing

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

more options

Thanks jscher2000, that answers my question. The message I received must have come on my IE browser. Again, thank you.