This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

About starting

  • 5 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur raz.biotech

more options

Dear Sir/Mad;

I have installed the fire fox recently on my PC. My OS is windows 7.0 64 bit. It has been installed on Drive C. But, when it starts, many files are appeared on my desktop that I think are related to temporary files. I removed them and start the mozila again and those were appeared again. How can I change the directory of these files?

Regards

Dear Sir/Mad; I have installed the fire fox recently on my PC. My OS is windows 7.0 64 bit. It has been installed on Drive C. But, when it starts, many files are appeared on my desktop that I think are related to temporary files. I removed them and start the mozila again and those were appeared again. How can I change the directory of these files? Regards

Gekose oplossing

The Firefox profile folder is currently located on your desktop.

You need to use the Profile Manager to create a new profile.

Do not click the "Choose Folder" button, but create the profile in the suggested location.

Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox (i.e. only use "Choose Folder" to recover an orphaned profile that isn't listed in the Profile Manager).

You can remove the currently used profile in the Profile Manager, but make sure that you do not click the button to remove the files, but instead click "Don't remove files".

Lees dié antwoord in konteks 👍 1

All Replies (5)

more options

What are the names of those files?

Did you inadvertently create a new Profile and put it on the desktop rather than leaving it in the default location?

more options

Dear Mad/Sir;

Thanks a lot for your reply. No, I did not create new profile. I have enclosed a print screen of my desk top to see the file types and their names. Please guide me to solve this problem.


Best regards

more options

Hi, selecting to show hidden files on your PC, can sometimes cause issues like that.

Windows Explorer > Organize > Folder and search options (View tab), and in 'Hidden files and folders,' make sure 'Don't show hidden files folders or drives' is selected.

more options

Gekose oplossing

The Firefox profile folder is currently located on your desktop.

You need to use the Profile Manager to create a new profile.

Do not click the "Choose Folder" button, but create the profile in the suggested location.

Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox (i.e. only use "Choose Folder" to recover an orphaned profile that isn't listed in the Profile Manager).

You can remove the currently used profile in the Profile Manager, but make sure that you do not click the button to remove the files, but instead click "Don't remove files".

Gewysig op deur cor-el

more options

Dear Sir/Mad; Thanks a lot for your kindly assistance.

Regards