This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get double messages in my inbox and old messages appear new again

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Toad-Hall

ksradiogirl
ksradiogirl
more options

I get double messages in my inbox and old messages appear new again

I get double messages in my inbox and old messages appear new again

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Sounds like a possible corrupted Inbox.

Move all good messages into other folders for storage and organising. Delete all unwanted messages. When Inbox is empty: Right click on Inbox and select 'Compact' This will completely remove all the marked as deleted items.

Normally, you do not need to empty the Inbox before compacting, but if unusual activity in folder indicating possible corrruption then compacting could lose more than desired.

Junk folder: Right click on 'Junk' and select 'Empty Junk' Right click on 'Junk' and select 'Compact'

did this resolve the issue?