This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur FredMcD

more options

Quiero abrir la carpeta de descargas o por ahi cuando descargo algo y se cierra y pide reiniciarlo o cerrarlo, es molesto porque pierdo lo que estoy haciendo en el momento

bp-8ce59c4e-73d2-4fe1-afb0-d0fb10170826 ese es el error

Quiero abrir la carpeta de descargas o por ahi cuando descargo algo y se cierra y pide reiniciarlo o cerrarlo, es molesto porque pierdo lo que estoy haciendo en el momento bp-8ce59c4e-73d2-4fe1-afb0-d0fb10170826 ese es el error

All Replies (2)

more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 8 OS Version 6.2.9200

bp-8ce59c4e-73d2-4fe1-afb0-d0fb10170826 Signature: ole32.dll@0x50c15

ole32.dll = Microsoft's framework


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93