This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Windows 10 Home Local user can't use Firefox

  • 9 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur PLQ0812

more options

I downloaded Firefox on my admin account. It works fine when i log in using my windows 10 home account. When i have my other family members log into the machine as Local/Standard users, they can see the firefox shortcut on the desktop and in the start menu but when they click, double click, or right mouse and select open, nothing happens. Task Manager does not show that the program launched. I can right click and "Run as Administrator" under their Local/Standard Account. How do i get them access?

I downloaded Firefox on my admin account. It works fine when i log in using my windows 10 home account. When i have my other family members log into the machine as Local/Standard users, they can see the firefox shortcut on the desktop and in the start menu but when they click, double click, or right mouse and select open, nothing happens. Task Manager does not show that the program launched. I can right click and "Run as Administrator" under their Local/Standard Account. How do i get them access?

All Replies (9)

more options

You might have to assign specific permissions to local user accounts.

more options

I was thinking I might, but I can't figure out how to do this in Windows 10. I have been doing searches on the web, but have not been able to find something that works. Any help would be appreciated.

more options

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.

more options

FredMcD, I thought I did this, but my understanding is that the user still has to provide an Administrator password. I will try it again though.

more options

Firefox doesn't need administrator setting.

more options

I think your issue's not related to Firefox per se, but to some Group Policy implemented on the server.

You can setup Windows Server in order to allow specific applications only, or to block specific applications.

That's what I think it's going on in your case.

more options

mattcamp said

I think your issue's not related to Firefox per se, but to some Group Policy implemented on the server. You can setup Windows Server in order to allow specific applications only, or to block specific applications. That's what I think it's going on in your case.

The problem lies on a Windows 10 Home OS; there is no server involved with this OS.

more options

mtorr2x said

FredMcD, I thought I did this, but my understanding is that the user still has to provide an Administrator password. I will try it again though.

I tried this, and when I launched Firefox I was prompted for the admin password. So, obviously not a viable work around for the local user account.

Gewysig op deur PLQ0812

more options

mtorr2x said

I downloaded Firefox on my admin account. It works fine when i log in using my windows 10 home account. When i have my other family members log into the machine as Local/Standard users, they can see the firefox shortcut on the desktop and in the start menu but when they click, double click, or right mouse and select open, nothing happens. Task Manager does not show that the program launched. I can right click and "Run as Administrator" under their Local/Standard Account. How do i get them access?

Greetings, I have Firefox (57.0.4 [32bit]) on a Windows 10 Home 32bit (1709 [16299.125]) notebook, which only has two accounts.

Under the user/local account, Firefox will launch, the process shows in the task manager, but no window displays or icon appears in the taskbar. It functions normally under the administrator account.

I have: Uninstalled and reinstalled the program Deleted xulstore.json (lolcalstore.rdf did not exist) from that account's AppData folder Compared Windows Firewall settings against another PC; identical settings. There is no other security program on the notebook. {If you must know, I recover a system image; do program updates; and recreate the system image every 2-3 months.}

This behavior started after the last restoration cycle at the end of December.

Any further suggestions would be greatly appreciated.