This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

2 NEW questions: I'm trying to find out the answer to a problem in my Thunderbird email account - NOT Firefox! 2nd question: I can't log into Thunderbird!

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

Beverly_Silver
Beverly_Silver
more options

The reply said I was asking about Firefox. I'm not talking about -- nor am I presently using Firefox. When I went to 'sign in' it said my username was 'available' then it didn't 'recognize 

it. My first and MAIN reason for writing is that one of the  file/folders I sort saved messages in - the ones to the left of my incoming messages, is suddenly missing. I found this out when I went to put a new incoming message into it. The file is called WEIGHT WATCHERS. PLEASE HELP!
The reply said I was asking about Firefox. I'm not talking about -- nor am I presently using Firefox. When I went to 'sign in' it said my username was 'available' then it didn't 'recognize it. My first and MAIN reason for writing is that one of the file/folders I sort saved messages in - the ones to the left of my incoming messages, is suddenly missing. I found this out when I went to put a new incoming message into it. The file is called WEIGHT WATCHERS. PLEASE HELP!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The question here https://support.mozilla.org/en-US/questions/1174049 is listed as Product= Thunderbird.

I will close this additional duplicate request.