This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't play 1440p or 4K video on YouTube

  • 1 antwoord
  • 8 hierdie probleem
  • 9 views
  • Laaste antwoord deur imrazor

more options

For some reason, Firefox won't allow me to select any resolution over 1080p even for videos that are explicitly denoted as 4K. Chrome will allow me to play these videos at 1440p or 4K, but Firefox maxes out at 1080p. I have a 30" 1600p monitor and I'd like to use the full capabilities of my monitor without having to resort to Chrome.

For some reason, Firefox won't allow me to select any resolution over 1080p even for videos that are explicitly denoted as 4K. Chrome will allow me to play these videos at 1440p or 4K, but Firefox maxes out at 1080p. I have a 30" 1600p monitor and I'd like to use the full capabilities of my monitor without having to resort to Chrome.

All Replies (1)

more options

So here's an interesting twist. I tried Firefox in a Windows 8.1 Pro x64 virtual machine, and it was able to play 1440p video with no issues. Is this a Windows 7 issue?