This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Tabs and address bar visible when watching videos in full screen

more options

After updating to Firefox 55.0.3, all pages with full screen streaming video (not just YouTube) still show the tabs and address bar. https://i.imgur.com/UWrns8T.png I found an archived thread https://support.mozilla.org/en-US/que.../1008899 with the same problem, but the solution provided no longer applies, there is no 'Hide Toolbars' option.

After updating to Firefox 55.0.3, all pages with full screen streaming video (not just YouTube) still show the tabs and address bar. https://i.imgur.com/UWrns8T.png I found an archived thread [https://support.mozilla.org/en-US/questions/1008899] with the same problem, but the solution provided no longer applies, there is no 'Hide Toolbars' option.

Gewysig op deur DevilSlayerDante

Gekose oplossing

Let's try Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem.

If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And also : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems


If that doesn't do the trick, would you take a look at this article :

How to fix preferences that won't save

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

Hi  !

Would you please try this :

Type in the address bar about:config (press Enter) (promise to be careful, if asked) Type and look for the preference : browser.fullscreen.autohide and set its value to true

more options

It's already set to true

Gewysig op deur DevilSlayerDante

more options

Gekose oplossing

Let's try Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem.

If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

And also : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems


If that doesn't do the trick, would you take a look at this article :

How to fix preferences that won't save

more options

It was the theme I've been using for over a year, Firefox 55 broke it...this is frustrating me to epic proportions.