This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I stop mp3 and mp4 files from automatically opening after they are finished downloading ?

more options

Every time I convert a video to mp3 or mp4 and then download it, the file will automatically open and play. How can I stop it from automatically opening and playing.

Many thanks.

Every time I convert a video to mp3 or mp4 and then download it, the file will automatically open and play. How can I stop it from automatically opening and playing. Many thanks.

Gekose oplossing

in the URL bar type: about:preferences#applications

search to find the MP4/MPEG4 and use the dropdown box to switch it to something else like "Always Ask"

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

in the URL bar type: about:preferences#applications

search to find the MP4/MPEG4 and use the dropdown box to switch it to something else like "Always Ask"

more options

If the above doesn't handle your specific downloads:

Is the media opening in its own tab? Firefox calls that the "stand alone" player and you can disable the stand-alone player if you do not need it for other purposes. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste stand and pause while the list is filtered

(3) Double-click the media.play-stand-alone preference to switch the value from true to false