This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does Mozilla FREEZE when your opening another page from Facebook? I have been using mozilla since mozilla came out. why?

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Scribe

more options

Every time, at LEAST 7 times or until I use another browser, mozilla will freeze when asked to open another tab for facebook. This is getting reallly old people, I have been using mozilla for a of of years, and in 2017 in September it messes up? What the is going on?


Edited by a moderator due to language. See the Forum Rules & Guidelines .

Every time, at LEAST 7 times or until I use another browser, mozilla will freeze when asked to open another tab for facebook. This is getting reallly old people, I have been using mozilla for a of of years, and in 2017 in September it messes up? What the is going on? ''Edited by a moderator due to language. See the [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Forum Rules & Guidelines] .''

Gewysig op deur the-edmeister

Gekose oplossing

Hi, we know you are annoyed, but in accordance with forum rules, please moderate you language!

You have 2 ad-blockers running which can cause problems - in addition, AdblockPlus has been causing slowness recently, so try disabling it - Add-ons Manager (Ctrl+Shift+A) > Extensions.

If that doesn't help, another add-on may be causing it, so try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Hi, we know you are annoyed, but in accordance with forum rules, please moderate you language!

You have 2 ad-blockers running which can cause problems - in addition, AdblockPlus has been causing slowness recently, so try disabling it - Add-ons Manager (Ctrl+Shift+A) > Extensions.

If that doesn't help, another add-on may be causing it, so try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!