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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I'm unable to synchronize because something is preventing the "enable cookies" to function. I've tried many times but after a few seconds cookies are disabled.

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  • Laaste antwoord deur cor-el

camorris99
camorris99
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I have followed all of the instructions about enabling cookies so that my email address will appear in the Reconnect to Sync box. It appears for about 5 seconds and then disappears. I've repeated the necessary actions again and again, but I can't get the Sync to work any more. This problem is with my iMac, which has been updated to Firefox 56.0. (The Sync works fine on my MacBook.)

Separate problem: My Outlook Mail program -- which is one of the "home" pages I use with Firefox on the iMac -- does not work any more since I updated Firefox to version 56.0. I can't read, send or delete emails. Once again, everything in Outlook Mail still works on the MacBook, which also is updated to Firefox version 56.0. Should I send a separate inquiry to deal with this problem?

I have followed all of the instructions about enabling cookies so that my email address will appear in the Reconnect to Sync box. It appears for about 5 seconds and then disappears. I've repeated the necessary actions again and again, but I can't get the Sync to work any more. This problem is with my iMac, which has been updated to Firefox 56.0. (The Sync works fine on my MacBook.) Separate problem: My Outlook Mail program -- which is one of the "home" pages I use with Firefox on the iMac -- does not work any more since I updated Firefox to version 56.0. I can't read, send or delete emails. Once again, everything in Outlook Mail still works on the MacBook, which also is updated to Firefox version 56.0. Should I send a separate inquiry to deal with this problem?

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cor-el
cor-el
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You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.