This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Old/Deleted folders continue to appear

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur sfhowes

more options

Every time I open Thunderbird, old folders appear with a bunch of gibberish. Even when I delete them, they keep returning every time I reopen Thunderbird. How do I delete them for good so they don't keep reappearing? They don't harm the function of Thunderbird, but it's just annoying to keep having to delete them.

I've attached a screenshot to show what I'm taking about. If I close Thunderbird without deleting these folders, the next time I open Thunderbird, there will be 3 of these folders. Close again without deleting...I'll have 4 the next time I open it. Etc...

Every time I open Thunderbird, old folders appear with a bunch of gibberish. Even when I delete them, they keep returning every time I reopen Thunderbird. How do I delete them for good so they don't keep reappearing? They don't harm the function of Thunderbird, but it's just annoying to keep having to delete them. I've attached a screenshot to show what I'm taking about. If I close Thunderbird without deleting these folders, the next time I open Thunderbird, there will be 3 of these folders. Close again without deleting...I'll have 4 the next time I open it. Etc...
Aangehegde skermkiekies

All Replies (1)

more options

I would try the steps explained here:

http://kb.mozillazine.org/Phantom_folders