This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

T-Bird accesses one of two email accounts, rejects password on other one. Need help resetting correct settings.

  • 1 antwoord
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur Zenos

ajcoco
ajcoco
more options

Cox is email provider. Account 1 is ajcoco@cox.net Account 2 is iparetired@cox.net

T-Bird has been accessing both accounts automatically when I launch the program. Now the ajcoco account accepts the user ID and password, but the other account rejects them, displaying error messages. "Sending of password did not succeed. Mail server pop.cox.net responded: invalid login or password". Check box OK => "Login to server pop.cox.net failed." Check box "Enter new password" Sends me to error message in above line.

My webmail gives similar results. I can access ajcoco, but not iparetired. Need directions on how to set iparetired settings. AJC

Cox is email provider. Account 1 is ajcoco@cox.net Account 2 is iparetired@cox.net T-Bird has been accessing both accounts automatically when I launch the program. Now the ajcoco account accepts the user ID and password, but the other account rejects them, displaying error messages. "Sending of password did not succeed. Mail server pop.cox.net responded: invalid login or password". Check box OK => "Login to server pop.cox.net failed." Check box "Enter new password" Sends me to error message in above line. My webmail gives similar results. I can access ajcoco, but not iparetired. Need directions on how to set iparetired settings. AJC

All Replies (1)

Zenos
Zenos
more options

Your last paragraph says it all. You don't know the credentials for this account, so you need to sort this out first. The cox website should have support for changing or resetting an account's password. Failing that, speak to their helpdesk.