This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot change sync password "Unable to deliver email" on recovery page.

  • 3 antwoorde
  • 2 hierdie probleem
  • 9 views
  • Laaste antwoord deur guigs

ervee
ervee
more options

Hi,

I have setup a local sync server but I am using the Firefox account servers. I successfully created an account and synced! Now I'm still testing this setup so I decided to change my password. But that's where it went all wrong. I can't sign into sync anymore with my old or new password...

I tried the password reset feature. It sends me a nice email, I click the link, enter a new password two times and press "Submit new password", The page throws an error "Unable to deliver email" between "Enter a new password" and "Once you submit...". Why? You just sent me a password change email, why now complain when I actually reset my password?

I first tried this 1.5 week ago, and again today, but it still fails.

Please help. Does this have anything to do with the local server?

Thanks, ervee.

Hi, I have setup a local sync server but I am using the Firefox account servers. I successfully created an account and synced! Now I'm still testing this setup so I decided to change my password. But that's where it went all wrong. I can't sign into sync anymore with my old or new password... I tried the password reset feature. It sends me a nice email, I click the link, enter a new password two times and press "Submit new password", The page throws an error "Unable to deliver email" between "Enter a new password" and "Once you submit...". Why? You just sent me a password change email, why now complain when I actually reset my password? I first tried this 1.5 week ago, and again today, but it still fails. Please help. Does this have anything to do with the local server? Thanks, ervee.
Aangehegde skermkiekies

Gewysig op deur ervee

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

ervee
ervee Vraag-eienaar
more options

Hi Cor-el. Thank you, but my problem isn't listed there. Perhaps follow the bugzilla instructions?

guigs
guigs
more options

Ervee, yes, please post the bug number or you can PM me it in order for a follow up from support.