Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

TBird freezes with Unresponsive Script when deleting many e-mails

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Wayne Mery

more options

When I try to delete a fairly large number (more than about 100 or so) of E-mails in my Inbox, Thunderbird stops responding and I get this window:


A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://messenger/content/folderDisplay.js:1386

Continue Stop Script


I have tried both Continue and Stop Script but neither seems to help. Sometimes, but not always, if I am deleting several hundred E-mails, TBird will freeze and not recover. I must use Task Manager to stop TBird, then re-launch.

Any ideas about why this is happening and, more importantly, how to prevent this?

Thanks

When I try to delete a fairly large number (more than about 100 or so) of E-mails in my Inbox, Thunderbird stops responding and I get this window: ---------------- A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/folderDisplay.js:1386 Continue Stop Script --------------- I have tried both Continue and Stop Script but neither seems to help. Sometimes, but not always, if I am deleting several hundred E-mails, TBird will freeze and not recover. I must use Task Manager to stop TBird, then re-launch. Any ideas about why this is happening and, more importantly, how to prevent this? Thanks

Gewysig op deur Wayne Mery

All Replies (1)

more options

Unresponsive Script is just a symptom, not a cause, and so not a potential "fix".

Deleted large numbers of emails is a known performance issue. But deleting just a hundred should not be a problem. So one must look for the cause, which in this case is likely just a general performance issue. 1. Does problem go away if you first empty trash folder? 2. If not, see the steps at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems