This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can not remember my login information

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

somehow i got logged out of firefox and now i can't remember my login to get to my saved passwords

somehow i got logged out of firefox and now i can't remember my login to get to my saved passwords

All Replies (1)

more options

The System Details list shows you use an outdated Firefox 20 version.

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

Any special reason why you use that version and not the current release (Firefox 56.0.1)?

Make sure you download Firefox from the official Mozilla server and not some special third-party release.