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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

have good internet connection but firefox will not access internet when search query is entered

sglover101
sglover101
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When I started my pc today (windows 7) mozilla said it needed to update, so I clicked to allow update. But when I opened my firefox browser and typed in a search term, the browser did nothing. It will not access internet, although my connection is fine. I've been able to connect using bing, so I know my connection is fine. HELP!

When I started my pc today (windows 7) mozilla said it needed to update, so I clicked to allow update. But when I opened my firefox browser and typed in a search term, the browser did nothing. It will not access internet, although my connection is fine. I've been able to connect using bing, so I know my connection is fine. HELP!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Are you able to load pages using any of these methods:

(A) Clicking a Firefox bookmark

(B) Using a shortcut on your Windows desktop, or a Windows Favorite, assuming that Firefox is your default browser

(C) Pasting the following in the Windows Start menu search box and pressing Enter to submit it: 

firefox.exe -url "https://support.mozilla.org/"

Also, have you had an opportunity to review this article: Firefox can't load websites but other browsers can?