This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Tabs out of sync on different Firefox, same account and same profile

  • 2 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Cormy1

more options

I have Firefox 32 and 64 bit installed, I seem to be having an issue with the tabs between them only being PARTIALLY synced. 5 tabs appear in my 32bit Firefox when I open it that no longer exist in my 64bit one, yet all of the new tabs from my 64bit one appear in my 32bit one. Currently the 32bit one is running 55.0.3 while the 64bit is 56.0.2 Both share the same profile and sync to the same account. Running Win8.1

Also the "Automatically add" Troubleshooting Information button in this form appears to be a broken link and the directions for manual steps refer to an empty box above the text, when the box is below the text.

I have Firefox 32 and 64 bit installed, I seem to be having an issue with the tabs between them only being PARTIALLY synced. 5 tabs appear in my 32bit Firefox when I open it that no longer exist in my 64bit one, yet all of the new tabs from my 64bit one appear in my 32bit one. Currently the 32bit one is running 55.0.3 while the 64bit is 56.0.2 Both share the same profile and sync to the same account. Running Win8.1 Also the "Automatically add" Troubleshooting Information button in this form appears to be a broken link and the directions for manual steps refer to an empty box above the text, when the box is below the text.

All Replies (2)

more options

I would not recommend using a version of Firefox that is out of date. Firefox 56 updated many users up to the 64bit version of Firefox. This would be the ideal set up for the best support.

Is this profile on the same computer? If so the profile is one profile being synced between two installs of Firefox and the behavior would not make sense.

Is it two different profiles on two different installs of Firefox on the same computer? Make sure the name of the device in the Sync profile is different. The frequency of syncing between devices is 600 seconds (about:config > services.sync.scheduler.activeInternval) - you can change that perhaps?

more options

Same computer, same profile, 2 different Firefox versions. This shouldn't have anything to do with syncing as we are only dealing with local files on the same computer on the same logon.