This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is blocked and I cannot remember the master password, what to do

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Sam8

more options

I tried to save a password from a site I was visiting and Firefox asked me for my password, which happens, so I entered it...the it kept asking me for the password and I kept entering what I believed was the password, then it locked me out of Firefox and now I cannot see anything but a message box asking me for a password. There is no "Forgot your password" prompt...nothing. I have several windows open and I would rather not loose them, so how do I get back in.

I tried to save a password from a site I was visiting and Firefox asked me for my password, which happens, so I entered it...the it kept asking me for the password and I kept entering what I believed was the password, then it locked me out of Firefox and now I cannot see anything but a message box asking me for a password. There is no "Forgot your password" prompt...nothing. I have several windows open and I would rather not loose them, so how do I get back in.

Gekose oplossing

I feel so stupid...my CAPS lock was on!!! Once I took it off, it worked!

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

I feel so stupid...my CAPS lock was on!!! Once I took it off, it worked!