This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

no sites load on Windows 2008R2 server after updating from 32bit to 64bit version of app

monderick
monderick
more options

I updated to 64bit version 56.0.2 64bit and no sites load after opening firefox but all is well if i reinstall the 32bit version.

Firefox opens and the circle icon on top left just spins, have tried rebooting of course as well as safe mode and refreshing from within the settings area.

Auto-update pushes the 64bit version so we're rather stuck not being able to just use the 32bit version.

I updated to 64bit version 56.0.2 64bit and no sites load after opening firefox but all is well if i reinstall the 32bit version. Firefox opens and the circle icon on top left just spins, have tried rebooting of course as well as safe mode and refreshing from within the settings area. Auto-update pushes the 64bit version so we're rather stuck not being able to just use the 32bit version.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Please see: How to opt out of 32-bit Firefox migration to 64-bit